Puncana.com and Puncana.net are Internet domain names (url) which are property and are managed by Cachaldora Travel Group LLC (CTG). At CTG we are committed to ensuring your trust and protecting your information. Shopping online implies a great deal of trust. CTG’s websites are secure and reliable for making online reservations. All of the personal information* you send us will be through the siteswww.Puncana.com or www.Puncana.net or via telephone or email at the request of the CTG agents. The information that we request will be strictly necessary to complete your purchase.
Personal information that you provide when reserving with CTG: first and last name, phone number, address and email address. In some cases: credit card number, expiration date, card holder name and billing address. This information is collected and saved when you choose to make an online, telephone or any other type of reservation. You can choose to not provide the information but realize there is a minimum amount of information necessary to receive a quote, complete, modify, print or cancel your travel reservation.
Automatic information: We collect and store non-personal information automatically each time you visit CTG’s websites; for example, the destination you selected or how you use the site. This information is collected via cookies* and it is used while you browse, complete a reservation and for statistics that allow us to streamline the user experience.
*Personal information is the information that identifies or is used to contact the person bounded to it; including: first and/or last name, phone numbers, address and email address.
They are small text files that are saved by your browser (i.e. Internet Explorer, Firefox) on your computer’s hard drive. When you enter CTG’s websites, it is possible that we save information about your session and assign one or more cookies to you. The cookies are used, for example, to know if this is the first time you visit our website. CTG’s cookies do not collect or store personal information.
Your information is used to complete and process your reservation and to generate internal use statistics. It is also used if you choose to receive offers of CTG via email. You always have the option to stop receiving our offers at any time.
We never share, sell or rent our customer’s personal information with third parties or businesses.
With our providers: hotels, airlines, tour operators or car rentals; to process the reservations made through us. We will always state if a service is provided by third parties. We will not share your email with our providers, unless it is strictly necessary to complete your reservation.
CTG reserves the right to reveal personal information disclosed online or by phone in the following cases:
Although CTG’s websites content is suitable for the general public, you must be at least 18 years old to reserve any of the CTG’s products or services. Minors must have parental or guardian consent to use CTG.
CTG has implemented a sophisticated security system to protect your information from unauthorized access. Our systems are configured with data encryption and code technology constructed with the highest industry standards. All data transmission from CTG sites are encrypted prior to sending using SSL technology.
848 Brickell Ave. Suite 200
Miami, Fl 33131 USA
Phone: (305) 403.6252
US Department of Transportation Public Charter Operator Number PC18-023.
Registered with the State of Florida as a Seller of Travel Registration No. ST41004